Terms of service

Original Publication Date: May 27, 2022
Effective Date of This Revision: November 6, 2026

1. Acceptance of Terms:

Welcome to DM Aesthetics Interiors & Decor ("DMAID," "we," "us," or "our").

By accessing or using our website, www.dmaidinteriors.com (the "Website"), you agree to comply with these Terms of Service ("Terms") and all applicable laws and regulations.

These Terms govern your use of our Website, including browsing our content, requesting information, scheduling consultations, and accessing services offered through our Website.

Please review these Terms carefully before using our Website or purchasing services.

If you do not agree with these Terms, please discontinue use of our Website.

Certain services may be subject to additional agreements, proposals, contracts, invoices, or service-specific terms. In the event of a conflict between these Terms and a separately executed client agreement, the executed client agreement will govern the applicable services unless otherwise expressly stated.

2. Description of Services:

DMAID is a luxury interior design and decorating firm providing residential and commercial design services.

Our services may include:

• Residential and commercial interior design.

• Interior decorating and styling.

• Design consultations and professional recommendations.

• E-design and virtual design services.

• Space planning and design presentations.

• Furniture, décor, and finish selections.

• Customized accent wall designs.

• Installation and assembly services.

• Project coordination and management.

• Other design-related services offered through our Website.

Service availability, pricing, deliverables, and requirements may vary depending on the selected service and individual project needs.

DMAID reserves the right to modify, discontinue, or introduce services at its discretion, subject to existing contractual obligations and applicable law.

3. Eligibility & Website Use:

By using our Website to purchase services or enter into an agreement, you represent that you are at least eighteen (18) years of age or otherwise legally authorized to enter into a binding contract.

Users agree to provide accurate, complete, and current information when submitting inquiries, scheduling consultations, creating accounts, or purchasing services.

You agree not to:

• Use our Website for unlawful, fraudulent, or unauthorized purposes.

• Provide false or misleading information.

• Attempt to interfere with Website functionality or security.

• Upload or transmit harmful software or malicious content.

• Copy, reproduce, or commercially exploit Website content without authorization.

• Violate the intellectual property rights of DMAID or third parties.

DMAID reserves the right to restrict or terminate Website access when reasonably necessary to address violations of these Terms, security concerns, or unlawful activity.

4. Consultations & Appointment Scheduling:

DMAID offers consultations designed to evaluate prospective projects, discuss design objectives, and provide professional guidance.

Clients are responsible for reviewing the complete description, scope, duration, and requirements of their selected consultation before booking.

All consultation fees are non-refundable.

Consultation fees are credited toward applicable DMAID design service fees when a client elects to proceed with additional qualifying services.

Scheduling a consultation does not guarantee acceptance of a proposed project or availability for additional services.

Appointment cancellations, rescheduling requests, attendance requirements, and related conditions are governed by the applicable booking terms and policies made available at the time of scheduling.

Additional information may be found in our Frequently Asked Questions (FAQs) and Return & Refund Policy.

5. Service Agreements & Project Authorization:

Certain DMAID services require a signed proposal, contract, or written agreement before work begins.

Depending on the service, clients may be required to:

• Complete an initial consultation.

• Submit project information or questionnaires.

• Review and approve proposals.

• Execute service agreements.

• Submit required retainers or payments.

• Approve design selections, materials, or project specifications.

A project is not considered formally authorized until the applicable contractual and payment requirements have been satisfied.

Project-specific agreements establish the scope of work, design fees, deliverables, revisions, project schedules, payment obligations, and other applicable conditions.

Any requested services outside the approved scope may require additional fees and written authorization.

6. Pricing, Payments & Retainers:

Service pricing is based on the nature, complexity, and requirements of the selected service or project.

All applicable fees, payment schedules, and financial obligations will be communicated through service descriptions, invoices, proposals, or signed agreements.

DMAID may require consultation payments, retainers, milestone payments, or full payment before services are scheduled or performed.

Consultation fees are non-refundable.

Project retainers, installment payments, cancellation fees, and other payment obligations are governed by the applicable service agreement and disclosed payment terms.

DMAID may utilize third-party payment processors, including Square, to facilitate transactions.

Clients are responsible for submitting payments by the applicable due dates.

Failure to satisfy payment obligations may result in scheduling delays, suspension of services, or other remedies permitted by the applicable agreement and law.

Pricing may be updated periodically. Changes will not retroactively modify an existing signed agreement unless mutually agreed upon.

7. Cancellations, Rescheduling & Refunds:

DMAID recognizes that scheduling needs and project circumstances may change.

Cancellation, rescheduling, refund eligibility, and payment credit conditions depend on the applicable service and contractual agreement.

Consultation fees remain non-refundable, subject to applicable law.

For additional information, clients should review our Return & Refund Policy, Frequently Asked Questions (FAQs), and any service-specific booking or cancellation terms.

Where a signed agreement establishes additional or different conditions, that agreement will govern the applicable services, subject to applicable law.

Nothing in these Terms limits rights or remedies that cannot legally be waived.

8. Client Responsibilities & Cooperation:

Successful project execution requires timely communication, accurate information, and reasonable cooperation between DMAID and its clients.

Clients are responsible for:

• Providing accurate project measurements, property details, and relevant information.

• Communicating design preferences, budgets, and project expectations.

• Reviewing proposals, shopping lists, design presentations, and selections.

• Providing approvals and feedback within agreed timelines.

• Ensuring reasonable property access for scheduled services.

• Communicating known property conditions or limitations that may affect the project.

• Satisfying contractual payment obligations.

Delays resulting from missing information, unavailable materials, delayed approvals, property access restrictions, or circumstances outside DMAID's reasonable control may affect project schedules.

Any additional charges or schedule adjustments will be addressed according to the applicable service agreement.

9. Design Presentations, Revisions & Deliverables:

DMAID may provide design boards, mood boards, renderings, floor plans, shopping lists, product selections, material recommendations, and other creative deliverables.

The number of included revisions, deliverable formats, presentation methods, and approval requirements will be established in the applicable service description or client agreement.

Requests exceeding the approved scope or included revisions may be subject to additional fees when disclosed and authorized.

Design presentations and digital renderings are conceptual representations. Actual products, colors, finishes, proportions, and installation results may vary due to lighting, manufacturing differences, product availability, site conditions, and other factors.

Unless expressly stated in a signed agreement, conceptual designs are not architectural, structural, engineering, or permit-ready construction documents.

10. Furniture, Décor & Product Recommendations:

DMAID may recommend furniture, lighting, décor, fixtures, finishes, and other products from independent manufacturers, retailers, and suppliers.

Product availability, pricing, specifications, shipping costs, delivery schedules, and manufacturer policies are subject to change.

When clients purchase products directly from third-party retailers, those transactions are generally governed by the retailer's applicable terms, warranties, return policies, and customer service procedures.

DMAID does not control independent retailers' inventory, manufacturing processes, shipping operations, or return decisions.

If DMAID directly sells or procures merchandise, the applicable sales agreement, product disclosures, and merchandise return terms will govern those purchases.

Clients are encouraged to verify product measurements, specifications, and compatibility before approving or purchasing recommended items.

11. Installation, Assembly & Third-Party Contractors:

DMAID may provide installation, assembly, styling, and project coordination services, depending on the approved scope of work.

Certain projects may require independent contractors, licensed professionals, installers, manufacturers, or specialized service providers.

Responsibilities for scheduling, supervision, purchasing materials, workmanship, permits, insurance, and payment will be established in the applicable agreement.

Unless expressly agreed otherwise, independent third-party contractors are responsible for their own professional services, licensing obligations, and workmanship.

DMAID does not guarantee the performance of independent third parties outside its contractual responsibilities.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

12. Intellectual Property & Design Ownership:

All original Website content and DMAID-created materials, including business branding, logos, photographs, written content, design concepts, presentations, mood boards, renderings, shopping lists, and other creative works, are protected by applicable intellectual property laws.

Except as expressly authorized in writing, users may not reproduce, distribute, modify, sell, publish, or commercially exploit DMAID's proprietary materials.

Clients may receive limited rights to use approved design deliverables for their designated projects, as established in their applicable service agreements.

Payment for design services does not automatically transfer copyright ownership or unrestricted commercial rights to DMAID-created materials.

Any transfer of intellectual property rights must be expressly documented in writing.

Third-party product images, manufacturer materials, and other independently owned content remain subject to the rights of their respective owners.

13. Client-Provided Materials & Confidentiality:

Clients may provide photographs, inspiration images, floor plans, property information, logos, and other materials for use in their projects.

By submitting these materials, clients represent that they have the necessary rights or permissions to provide them for the requested services.

Clients authorize DMAID to use submitted materials as reasonably necessary to evaluate, develop, and perform the agreed services.

DMAID will handle personal information in accordance with its Privacy Policy.

The use of client project photographs, identifying information, or confidential materials for public marketing, portfolio presentations, or promotional purposes will be governed by applicable client permissions, agreements, and law.

14. Website Content & Information Accuracy:

DMAID makes reasonable efforts to provide accurate and current information regarding its services, design offerings, and business operations.

However, Website content may occasionally contain typographical errors, outdated information, or inaccuracies.

We reserve the right to correct Website information and update service descriptions, availability, and pricing, subject to existing contractual obligations and applicable law.

Website images, design examples, and portfolio materials are intended to illustrate our services and creative capabilities.

They do not constitute a guarantee of identical results for every project.

15. Third-Party Websites & Platforms:

Our Website may contain links to external websites, retailers, social media platforms, and service providers.

DMAID may also utilize third-party business platforms, including Shopify, DesignFiles, and Square, to support Website operations, client management, and payment processing.

These platforms operate under their respective terms, policies, and privacy practices.

DMAID is not responsible for the independent content, policies, or practices of third-party websites outside its control.

Users should review the applicable terms and privacy policies before using external services.

16. Disclaimer of Warranties:

To the extent permitted by applicable law, the Website and its informational content are provided on an "as is" and "as available" basis.

DMAID does not guarantee uninterrupted Website access or that all Website information will be free from technical errors.

Professional design services are governed by the applicable client agreements, including any express warranties or obligations stated in those agreements.

Nothing in this section disclaims warranties, responsibilities, or consumer protections that cannot legally be excluded.

17. Limitation of Liability:

To the fullest extent permitted by applicable law, DMAID will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of or inability to access the Website.

This limitation does not override the obligations established in a signed client agreement or exclude liability that cannot legally be limited.

Any limitations applicable to professional design services, installation work, or product procurement will be governed by the relevant agreement and applicable law.

18. Indemnification:

To the extent permitted by applicable law, users agree to indemnify and hold harmless DMAID from third-party claims, damages, or reasonable expenses arising from their unlawful use of the Website, infringement of third-party intellectual property rights, or material violation of these Terms.

This provision does not require users to indemnify DMAID for its own negligence, misconduct, or other liabilities that cannot lawfully be shifted.

19. Privacy & Personal Information:

DMAID respects the privacy of Website visitors and clients.

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy, available through www.dmaidinteriors.com.

By using our Website, you acknowledge that you have been provided access to our Privacy Policy.

20. Suspension & Termination of Website Access:

DMAID reserves the right to suspend, restrict, or terminate access to its Website or associated online services when reasonably necessary due to:

• Violations of these Terms.

• Fraudulent or unlawful activities.

• Security threats or unauthorized access.

• Misuse of Website functionality.

• Other legitimate business or legal reasons.

Termination of Website access does not automatically terminate an existing signed client agreement.

Any cancellation or termination of professional services will be governed by the applicable agreement and law.

21. Changes to These Terms:

DMAID reserves the right to revise these Terms periodically to reflect changes in its Website, services, business operations, or legal obligations.

Updated Terms will be published on our Website with a revised effective date.

Material changes will be communicated when required by applicable law.

Changes will generally apply prospectively and will not automatically modify previously executed client agreements.

Continued use of the Website after revised Terms become effective may constitute acceptance to the extent permitted by applicable law.

22. Governing Law & Dispute Resolution:

These Terms are governed by the laws of the State of Texas, without regard to applicable conflict-of-law principles.

Subject to applicable law and any controlling written agreement, disputes arising from these Website Terms shall be brought before a court of competent jurisdiction in Dallas County, Texas, or an applicable federal court with jurisdiction.

This provision does not eliminate any mandatory consumer protections or legal rights that cannot be waived.

Disputes concerning separately contracted design or installation services will be addressed according to the applicable client agreement and law.

23. Severability & Waiver:

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

DMAID's failure to enforce any provision does not constitute a permanent waiver of its right to enforce that provision in the future.

24. Entire Agreement:

These Terms, together with applicable Website policies, govern general use of the DMAID Website.

For professional services, the applicable signed client agreement, authorized amendments, and incorporated service documents establish the parties' additional rights and obligations.

If any Website provision conflicts with a signed service agreement, the signed agreement will control the applicable services unless prohibited by law.

25. Contact Information:

For questions regarding these Terms of Service, Website access, or general business inquiries, please contact:

DM Aesthetics Interiors & Decor (DMAID)

Website: www.dmaidinteriors.com

Email: contact@dmaidinteriors.com

Telephone: 972-890-2692

Mailing Address:

539 W Commerce St., Ste. 3696
Dallas, Texas 75208
United States